Overview

A hands-on virtual session for Zuora customers exploring where AI fits into their workflows across quote-to-cash — and a discussion around what it takes to trust AI in those workflows.

Finance teams are moving quickly on AI, but real adoption still comes down to practical value, trust, and operational fit. This user group is designed to bring Zuora customers together to explore how AI is showing up across billing, revenue, collections, and reporting — and where current tools still fall short in day-to-day finance workflows.

This will be an interactive working session. Attendees should expect to test real use cases, learn from peer experiences, and share feedback that can directly influence the future direction of Zuora AI.

Attendees will leave with

A clearer view of the finance workflows where AI can be most useful today, across billing, revenue, collections, reporting, and related operational work.

• Real examples of how peers are thinking about AI in practice — including where it helps, where it breaks down, and where teams still need stronger controls.
• A better understanding of the trust requirements behind broader adoption, including auditability, explainability, permissions, governance, and the difference between read and write functionality.
• Practical ideas for where to start, what use cases feel high-value, and what would make AI worth expanding inside their own organization.

Who this is for

This session is designed for Zuora customers only.

You'll get the most value from this session if you're:

• An existing Zuora customer actively using Zuora AI and willing to share real workflows and feedback.
• A finance leader evaluating where AI fits across quote-to-cash, including CFO, Controller, and RevOps roles.
• Interested in testing live use cases and helping shape what trusted AI for finance should look like in practice.